Holleman & Company

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Technical product expertise immediately at your fingertips

Developed by Google AI experts to give customers and employees immediate answers the most challenging technical product questions immediately, accurately, and at scale.

NAPA Automotive Use Case

Immediate answers for technical product questions – for online customers and 6,000+ in-store counter clerks. Save time and deliver better results. ACES® and PIES™ fitment data standard helps the auto industry manage complex fitment relationships. With the AI Product Expert, you can immediately get answers to questions about fitment, specifications, installation, and more. Accurate results to drive sales and higher AOV while reducing support costs and returns.

Solution Summary

Any company that manufacturers or sells complex products can benefit.


Immediate answers to questions by pulling in answers from anywhere product data exists (e.g. in PDFs, online product listings, ERPs, PIMs, and other sources).


The Product Expert is like a human technical product expert, but 100X faster and more efficient.


The AI-powered Technical Product Expert does the same but at a speed, accuracy, and scale that is unmatched by any person or group of people.


This allows companies to do more with the same staff (labor optimization), or do the same with fewer staff (strategic restructuring / cost reductions). It also reduces "key man" risk – risk where critical contributors leave the company or retire.

Solutions for each channel partner

Manufacturers

Manufacturers

Manufacturers

Instant and accurate technical product support for your channel partners and end-users. Maximize your employees' time and attention.

Wholesalers

Manufacturers

Manufacturers

Greater speed and efficiency solving complicated challenges to provide more value to customers. Greater self-sufficiency and cost savings.

Retailers

Manufacturers

Retailers

Immediate, accurate, and scalable technical expertise for customers and reps. Sites with complex products and/or 50K+ monthly visits.

Immediate expertise at scale

Immediate

Immediate

Immediate

Immediate, real-time responses 24/7/365.


Stop losing customers due to wait times or frustration with inadequate answers.

Accurate

Immediate

Immediate

Just like the best technical product expert, the AI has the answer.


In case you don't have data to answer questions, the AI can get it from credible sources.

Scalable

Immediate

Scalable

From low-traffic to high-traffic sites, there's no difficulty handling from 1 to 1 million users.

Bringing Cost-effective and Scalable Solutions to Your Customer-Facing Reps

Book a Call

If you have frequent customer support interactions or you sell complex products, contact us to discuss your needs and if this AI solution is right for you.

Book a Call

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Our recent deployment of an AI-powered Technical Product Expert for a Top 100 E-commerce site in hardware, construction and building materials

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